N COMPLIANCE WITH GDPR 2018
VF – 12/22/2022
This privacy policy defines and informs you of the way in which Doloplus uses and protects the information that you transmit to us, where applicable, when you use this site accessible from the following URL: www.doloplus.fr.
Please note that this confidentiality policy may be modified or supplemented at any time by Doloplus, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications bind the User as soon as they are put online. The User should therefore regularly consult this confidentiality and use of cookies policy in order to be aware of any modifications.
Generally speaking, you can visit the Doloplus site without providing any personal information about yourself. In any case, you are in no way obliged to transmit this information to Doloplus.
However, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. As such, Doloplus may in certain cases ask you to provide information:
- Identification data (in particular last name, first name, customer number;
- Contact data (in particular postal or electronic address);
- Usage data (in particular web pages visited, destinations called);
- Connection data (including the IP address of your computer, connection and usage logs);
- Financial data (payment means and history);
- Commercial data (list of products and services you benefit from);
- Location data;
- Content data.
It is important that the information you provide to us is accurate and up to date and that you inform us immediately of any significant changes concerning you.
By providing this information, you expressly accept that it is processed by Doloplus, for the purposes indicated in paragraph I-2 below “Processing purposes”.
In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, Doloplus informs you of the points following.
I-1. Identity of the data controller
The data controller is the Doloplus Equipe Mobile de Soins palliatifs, CHU Caen Normandie,14033 Caen, Cedex 09, France.
I-2. Purposes of processing
Doloplus may process your Personal Information:
a) As part of the execution of a contract
- Customer account management;
- Identification and authentication of the client or user;
- Communications with the customer (technical and commercial assistance);
- Management of pre-litigation, disputes and unpaid debts;
- Management of people’s rights and requests to exercise their rights;
- Provision and operation of services;
- Hosting of customer or user data;
- Administration and management of the network and services.
b) For purposes of legitimate interests or, where applicable, on the basis of your consent:
- Fight against fraud and prevention of unpaid debts;
- Enrichment and enhancement of the customer/prospect base;
- Provision of localized content and personalized recommendations based on usage analysis;
- Development of Doloplus or third-party products and services and commercial prospecting;
- Organization of competitions;
- Carrying out statistical studies, analyzes and audience measurements;
- Deployment and operation of the network;
- Network security.
c) To ensure compliance with legal and regulatory obligations in force
I-3. Recipients
Only Doloplus is the recipient of your Personal Information. These, whether in individual or aggregate form, are never transmitted to a third party, notwithstanding the subcontractors that Doloplus could use.
I-4. Shelf life
We only keep your data for as long as necessary to fulfill the purposes mentioned above or to enable us to meet our legal obligations.
I-5. Security of your data
Doloplus has defined technical and organizational measures to protect your data appropriately depending on their nature, the extent of the processing and their accessibility. This may involve, for example, data encryption, access rights management, secure flows, etc.
Respect for the security and protection of your data is mandatory for all of our employees as well as our service providers.
II-1. Right of access and communication of data
You have the right to access Personal Information which concerns you, in writing only.
However, due to Doloplus‘s obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a signed photocopy of your valid identity document.
Doloplus will be entitled, where applicable, to object to requests that are manifestly abusive (due to their number, repetitive or systematic nature).
To help you in your process, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in paragraph II-5 “Exercise conditions”, you will find on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr) a model letter to send to us.
II-2. Right to rectification of data
Under this right, the legislation authorizes you to request the rectification, updating, blocking or even erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.
Also, you can define general and specific instructions relating to the fate of personal data after your death. If applicable, the heirs of a deceased person may demand to take the death of their loved one into consideration and/or to make the necessary updates.
To help you in your process, particularly if you wish to exercise, on your own behalf or on behalf of one of your deceased loved ones, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr) a model letter to send to us .
II-3. Right to object
The exercise of this right is only possible in one of the following two situations:
- When the exercise of this right is based on legitimate grounds; or
- When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
To help you in your process, particularly if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find on the website of the Commission Nationale Informatique et Libertés – CNIL (https://www.cnil.fr) a sample letter to send to us.
II-4. In case of death
See paragraph II-2 “Right to rectify data”
II-5. Exercise modalities
You can exercise your rights at any time by sending a postal letter:
Doloplus, Mobile Palliative Care Team, Caen Normandy University Hospital, 14033 Caen, Cedex 09, France
You will then need to provide your first and last name, as well as a copy of your identity document.
If you are not satisfied with our discussions, you can contact the National Commission for Information Technology and Liberties (CNIL) at the following address:
CNIL
3 place de Fontenoy
TSA 80715
75334 Paris cedex 07
II-6. Response times
Doloplus undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which cannot exceed 1 month from receipt of your request.
II-7. Complaint to the competent authority
If you consider that Doloplus is not complying with its obligations with regard to your Personal Information, you can send a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by going to the CNIL website (www.cnil. en).
When you first connect to the Doloplus website, you are warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called “cookies”. . Our cookie use policy allows you to better understand the provisions we implement when browsing our website. It informs you in particular about all the cookies present on our website, their purpose (see paragraph III-1.) and gives you the procedure to follow to configure them (see paragraph III-2 c – “You have various tools at your disposal cookie settings).
III-1. General information on cookies present on the site www.doloplus.fr
Doloplus, as publisher of this website, may install a cookie on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you a smooth and optimal navigation on our website.
“Cookies” are small text files of limited size that allow us to recognize your computer, tablet or mobile in order to personalize the services we offer you.
The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when Doloplus has previously obtained your consent or when the disclosure of this information is required by law, upon order of a court or any administrative or judicial authority empowered to hear it.
To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies likely to be used on the Doloplus website, their name, their purpose as well as as their shelf life.
III-2. Configuring your cookie preferences
You can accept or refuse the deposit of cookies at any time
When you first connect to the Doloplus website (www.doloplus.fr), a banner briefly presents information relating to the use of cookies and similar technologies appears at the top or bottom of your screen. This banner warns you that by continuing to browse the Doloplus website (www.doloplus.fr) (by loading a new page or clicking on various elements of the site for example), you accept the storage of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.
Depending on the type of cookie in question, obtaining your consent to deposit and read cookies on your terminal may be imperative.
a) Cookies exempt from consent
In accordance with the recommendations of the National Commission for Information Technology and Liberties (CNIL), certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating communication by electronic means. These include session identifier, authentication, load balancing session cookies as well as cookies to personalize your interface. These cookies are fully subject to this policy to the extent that they are issued and managed by Doloplus.
b) Cookies requiring the prior collection of your consent
This requirement concerns cookies issued by third parties and which are qualified as “persistent” insofar as they remain on your terminal until they are deleted or expire.
As such cookies are issued by third parties, their use and storage are subject to their own privacy policies. This cookie family includes audience measurement cookies, advertising cookies as well as social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the Doloplus website (www.doloplus .fr), in particular via a sharing application “button” depending on the social network concerned. Four types of social media sharing cookies are present on the Doloplus site.
c) You have various cookie setting tools at your disposal
Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or only some of the cookies are accepted or refused depending on their issuer.
CAUTION: We draw your attention to the fact that refusing the storage of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. Doloplus declines all responsibility for the consequences linked to the deterioration of your browsing conditions which occur due to your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you will not be able to claim any compensation as a result.
Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no impact on your browsing but cause you to lose all the benefits provided by the cookie.
d) Setting your Internet browser
Each Internet browser offers its own cookie management settings. To find out how to modify your cookie preferences, and for more information regarding cookie control tools, you can consult the CNIL website (www.cnil.fr).
For more information or any additional requests, do not hesitate to contact us at zidetzen@club-internet.fr</a
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